Basics Of Computer Support Specialist

Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called technical support specialists, support information technology (IT) employees within their organization. Others, called help-desk technicians, assist non-IT users who are having computer problems.

Where do they work?

Consumption of computer support specialists is growing with time. Presently, they are working in many different industries. Among prominent industries including IT, education, finance, health care, and telecommunication are the ones that offer progress and handsome salary packages.

Scope of Computer Support Specialists

According to the Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, “Employment of computer support specialists is projected to grow 12 percent from 2014 to 2024, faster than the average for all occupations. More support services will be needed as organizations upgrade their computer equipment and software”.

Whether you’re living in a developed country or under developed country, the need of computer support specialists has been on a rise. Off course, opportunities are far better in developed countries as compared to underdeveloped countries.

In Canada, different industries have been expanding and so as the need of this particular expertise. Therefore, there are quite a few opportunities for young and energetic specialist. For example, you can join a well reputed Toronto IT support service known as Technical Action Group and become TAG Computer Support Specialist.

Salaries

Computer support specialists are expected to get handsome salaries, and that is not only for specific countries, they remain highly paid in almost every country around the world. According to the data collected last year from several different industries throughout the world, the median annual wage for computer user support specialists was found to be $51,470 per year.

This salary represents only the portion of those individuals working as a part of organizations, manufacturing units and others. They do not include the income (part time or full time) of those who started their own companies and are earning even more!

How to Become Computer Support Specialist

Different parts of the world offer degrees and certification programs for people who want to excel as computer specialists. These programs have been designed to provide a solid foundation in the fundamental skills that are generally required to analyze system requirements and design solutions or to support and manage the application of technology resources.

Degree concentrations include core courses of information systems fundamentals, database systems, networking, web systems and software development. Students are also prepared to interface with users and functions as an integral part of an IT support team. So, if you want to be a part of Outsourced IT support Toronto service, get a degree or certification from a reputable and registered institute in your town.

Certifications and Short-Courses

Duration of course and the components of it may vary, depending upon the industry you’ll be serving in, but general outline is as follows:

Basic level courses:

Introduction to operating systems, Networking essentials, Computer networking 1, Comp TIA A+

Advanced level courses:

Linux, Wireless networking, Computer support I, Computer support II.

Most Common Mistakes People Make With Their Computers

There is hardly any person out there who thinks that electronic devices are timeless. However, no one is prepared to hear that it is time to buy a new computer, for example.People tend to blame the manufacturers, Outsourced IT support Toronto or developers, but often fail to notice their own mistakes while working with the device.

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According to specialists, the truth about the need to change the computer is the lack of good habits of using which can lead to minor and major defects of the machine. In most cases, many are pushed to buy a new computer because they no longer want their old one.

You may not be able to realize it, but there are some things we do wrong while working with the computer, which can cost you a lot in the long run.

Here they are:

Forgetting to clean it

An accumulation of dust on vents, fans and components reduces the chance of your computer to cool efficiently and quickly leads to overheating. At worst, this can lead to destruction of the graphics card, power supply and motherboard. If there is not much dirt, it can at least slow down your machine. So you need to clean your computer regularly. You should remove dust (with a vacuum).

Plugging it in directly into the power outlet

Everyone should invest in a voltage stabilizer. These devices are cheap and useful, that protect your electric appliances from changes in voltage electricity. However they cannot guarantee you a 100% protection, because they are not that good when there are thunderstorms. If there is a lightning struck close to your device, it may lead to increased electrical flow to one million volts. If your computer is on and the stabilizer fails to deal with it, the components will be damaged permanently. To avoid taking risks, shut your computer down when there is a storm.

Cleaning the screen with bad products

If you need to clean the display use a soft dry cloth, or one that is slightly moistened to clean stains.

Installing the drivers or programs without restarting the computer

We all have a need of more time, but when you install drivers or programs you have to restart the computer. Microsoft understood this common mistake consumers make and Windows 10 will now automatically reboot every time you update a product.

Not updating the software you are using

Developers continually place new updates to their applications for several reasons. The most important of them still “fixing” the mistakes and closing loopholes through which you could get a malicious software. If you do not update your operating system and software you are using, you will be vulnerable to attacks and will endanger your safety. The best way to ensure that you will not forget to update is to turn on automatic updating.

The most impressive performance does not always guarantee good ergonomics! Before you make the choice you can visit some of the showrooms and check keyboards and touch pads that meet your needs. If you plan to work at night then you should choose a keyboard with back light.